How Long Does It Take to Receive the Package
Order Processing Time
After your payment is authorized and verified, usually we need 2-5 days to prepare the order for you.
For orders containing Inventory shortage products, we may split the order when it was a little delayed and give priority to the items in stock so that you can receive them as soon as possible.
We will also ship out the remaining Inventory shortage products as soon as they are in stock. Therefore, the missing items may be in the coming packages. If you have any questions about your package tracking information, please feel free to contact us at [email protected].
Please note that orders to destinations may take 4-9 business days from the date that it is shipped out, not from the date that it is placed, depending on the shipping method selected and the final destination of the order.
It's our top priority to make sure your orders get delivered to you as soon as possible. But due to the impact of the COVID-19 epidemic, the time for the order to be delivered to you will be different from the estimated time by 3-7 days. We appreciate your patience and understanding in advance.
You can check the status of your order through the "My Orders" page on the website. For orders that have already been shipped, we will also send an order status email to your contact email. You can track the status of your order by checking the logistics number in the email.
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery.
If the mobile phone number is not provided at the time of purchase, we will not be responsible for any delay in delivery.
It is recommended to fill in the mobile phone number when placing the order to ensure successful delivery.
And keep the mobile phone unblocked, which can ensure faster delivery.